Chaya Rivka Raphal - virtual home of Israeli Judaica galleries: Chaya, Rivka & Raphael's
Policies
By purchasing in our online store, chaya.co.il, you hereby agree to our terms as specified in the following policy.

PAYMENT METHODS:
We accpet Visa, MasterCard, American Express directly.
You are welcomed to contact us if you perfer paying via phone.
We accept bank to bank wire transfer.

SHIPPING:
We ship all our items from Israel. Israeli residents have to add 16.5% VAT.

SALES & RETURN POLICY:
We guarantee the items we sell are as described.
Although every effort is made to ensure accurate dimensions and weights, the figures shown should always be treated as approximate.

RETURNS:
Buyer must notify us within 48 hours of receipt if the item differs from its description.
ALL returns must be authorized.
Customer is responsible for cost of return shipping.
Refund given only if item received by the buyer is not as represented, the return was authorized by us and the item was shipped back within [7] days from authorization date.
Item must be returned packed well by registered insured mail. Please include a copy of your invoice.
Item must be returned undamaged and in original condition.
In any case refund will under no circumstances exceed the actual amount paid including shipping and insurance cost.
We do not take responsibility for any personal or third party losses.